Total time=Order processing time + Delivery time
Order processing time: 5-7 business days
Shipping time (US): 9-14 business days
Other countries shipping (excluding the US): 15-20 business days
Due to the pandemic (COVID-19), the delivery time might be delayed.
The above is the average shipping time.
Due to various of factors, each individual project may have different shipping times. The final shipping time is based on the actual project.
There is no need for concern as each order is extremely important to us and will be delivered at the earliest possible time.
Eligible for return: Wrong or damaged item (Except for customer's error on personalization information). For more information regarding the returning process, please go to our Return & Refund page.